Terms of service
Effective Date: May 2026
Website: www.perfamin.com
Contact: support@perfamin.com
Welcome to Perfamin. These Terms of Service explain the rules that apply when you use our website or purchase from us.
1. Who We Are
Perfamin (Pty) Ltd
Johannesburg, South Africa
Email: support@perfamin.com
2. Shopify Store Platform
Perfamin operates its store through Shopify, which handles checkout, payments, and core e-commerce functions.
3. Use of the Website
You may not:
- Commit fraud or unauthorised transactions
- Interfere with website security
- Copy or misuse content
- Upload malicious code
- Misrepresent identity or payment details
- Abuse promotions or support systems
4. Product Information
We aim for accuracy, but:
- Colours may vary by screen
- Packaging may change
- Fragrance experience varies per person
5. Fragrance Descriptions
Descriptions are creative guidance, not medical or guaranteed claims.
6. Product Availability
Products may be limited, updated, or discontinued at any time.
7. Pricing
Prices are in ZAR and may change.
Orders may be cancelled in case of pricing errors.
8. Orders
By placing an order, you confirm:
- Information is accurate
- Payment method is authorised
- You accept pricing and details
Orders may be cancelled if fraud, errors, or issues are detected.
9. Payment
Payments are processed securely via Shopify-supported providers.
10. Fraud Prevention
Orders may be reviewed and verified before dispatch.
11. Shipping and Delivery
Standard delivery: 2–4 working days after dispatch.
12. Customer Delivery Responsibility
Customers must provide accurate delivery details.
13. Returns & Refunds
Returns accepted within 14 days if unopened and unused.
14. Promotions
- Codes cannot be exchanged for cash
- May not be combined
- Subject to availability
15. Gift Cards
Not redeemable for cash unless required by law.
16. Customer Accounts
You are responsible for account security.
17. Reviews & Content
Content must be lawful and may be used by Perfamin.
18. Intellectual Property
All content belongs to Perfamin and cannot be used without permission.
19. Product Use & Sensitivity
For external use only. Not responsible for misuse or allergic reactions.
20. Limitation of Liability
Liability is limited to product value where applicable.
21. Third-Party Services
We are not responsible for third-party platforms.
22. Privacy
Personal data is handled according to our Privacy Policy.
23. Changes
Terms may be updated at any time.
24. Governing Law
These terms are governed by South African law.
25. Contact Us
Perfamin (Pty) Ltd
Johannesburg, South Africa
Email: support@perfamin.com
Website: www.perfamin.com